Individual & Family Assistance

Mortgage Assistance
Will County, Illinois

The Mortgage Assistance Program provides assistance to individuals or families who are delinquent on monthly mortgage payments.

Who is Eligible for Emergency Mortgage Assistance?

To apply for mortgage assistance, applicants must provide proof that their mortgage is past due.

How to Apply

Applications are taken Monday through Friday from 8am – 3pm, and Wednesday from 8am – 6:30pm, on a walk-in basis or until the list if full for that day.

In order to provide the best possible service, applications for some services may require an appointment. Please call (815) 722-0722 for additional information when applying for services.

What Should I Bring to the Appointment?

Applicants will need to bring documentation to their appointment to apply for our mortgage assistance program.

View documentation needed

The following documentation is required to apply for assistance:

  • Current mortgage statement.
  • Reason for your default or delinquency. Applicant must have documentation to prove hardship.
  • Hardship letter.
  • Proof of all expenses paid (receipts) in the last 30 days.
  • Mortgage company statement for all mortgages and workout package if one has been sent to you.
  • Copy of Foreclosure notice and all attachments
  • Copy of all monthly bills including current utility bills.
  • Copy of homeowners’ association bill.
    Property tax bill and homeowners insurance declaration page.
  • Last 2 months bank statements for all accounts (no transaction history)
  • Proof of gross household income for 30 days prior to the date of application, which may include:
    – Check stubs
    – SSA/SSI
    – Child support
    – Any documentation showing money coming into the household
  • Picture ID of applicant.
  • Social Security Cards for all members living in household.
  • Print out of all benefits from DHS for:
    – Food stamps
    – TANF – cash assistance
    – Other public aid
    – Medical cards
  • Anyone 18 yrs or older in the household with no income MUST have proof of no income, like unemployment and/or documentation from DHS.
  • Current bank statement.

Applicant may be asked to bring in additional documentation depending on their household circumstances.